mega118 Platform Privacy Notice
This page describes what we collect when you use mega118 and how we keep that data protected. mega118 operates an online sportsbook and gaming platform available where local law permits. We understand that protecting your personal information is essential to maintaining your trust in our service.
We collect data only when you sign up, verify your account, place bets on Liga 1 or Piala AFF markets, play live-dealer games, or withdraw funds via DANA, e-wallet, mobile banking, or bank transfer. We process this information to deliver your gaming experience, comply with financial regulations, and prevent fraud. Our approach is straightforward: we collect what is necessary, share it only with trusted third parties, and keep it secure.
Below, we explain the categories of data we handle, how we use them, and your rights under applicable law.
Data We Collect
When you create a mega118 account, we ask for your full name, email address, phone number, and date of birth. During account verification (required before your first withdrawal), we collect identity documents—such as a national ID or passport—and may verify your residential address. This process is standard across Indonesian gaming operators and helps us meet anti-money-laundering requirements.
As you use mega118, we log your platform activity: bets placed, game outcomes, deposits, and withdrawals. If you use DANA, we record the transaction reference. If you fund your account via a virtual account with e-wallet, mobile banking, local payment, or online payment, we keep records of those transfers. These logs help us troubleshoot payment issues and provide customer support.
We also collect technical data: your IP address, browser type, device model, and pages you visit. This helps us improve mega118's mobile experience (particularly our progressive web app, which loads quickly even on slower connections in areas like Medan or Surabaya) and detect unusual account activity.
How We Use Your Information
We use your identity details to verify who you are, process withdrawals back to your registered bank account, and comply with Indonesian financial regulations. Your transaction history helps us calculate your account balance across football betting, slots, and live-dealer tables on a single mega118 balance. When you contact our support team about a withdrawal delay or a Piala Indonesia market question, we reference your account data to resolve the issue quickly.
Technical data allows us to keep mega118 running smoothly, prevent fraud, and block suspicious login attempts. If our system detects an unusual pattern—such as a withdrawal request from a different country—we may ask you to verify your identity again before processing it.
Third-Party Partners
We work with payment processors who handle e-wallet, mobile banking, local payment, online payment, and e-wallet transactions. These companies see your transaction reference and account status but not your password. We also use cloud hosting providers to store data. Our servers may sit outside your jurisdiction, but we require all processors to comply with data protection standards.
Cookies and Tracking
mega118 uses cookies to keep you logged in and remember your language preference. We do not use cookies to track you across other websites. Our analytics tool records which game you played and how long you stayed on the platform; this data is aggregated and does not identify you personally.
Your Rights
You can request a copy of all data we hold about your mega118 account. You can ask us to correct incomplete information or, in some cases, delete your account entirely. To exercise these rights, contact us using the details below.
Contact and Policy Updates
If you have questions about how mega118 handles your data, or if you believe we have misused your information, contact our support team. We respond to data-protection inquiries within five business days. We review this privacy notice annually and update it if our practices change; we will notify you of any material change before it takes effect.
Your trust is central to mega118. We are committed to transparent data handling and compliance with the laws that govern online gaming in Indonesia.